1. Purpose of This Policy
Oxy-Regen Limited respects your privacy and is committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains what personal information we collect, how we use it, how we protect it, and your rights.
2. Information We Collect
We may collect the following information:
• Full name, address, phone number and email address
• Health information relevant to your treatment
• Booking, payment and contact details
• Communications between you and Oxy-Regen
• CCTV images for security purposes (if applicable)
3. How We Use Your Information
Your information is used to:
• Manage bookings and provide services
• Maintain safety records and consent documentation
• Communicate appointment updates and reminders
• Process payments securely
• Improve our services and customer experience
• Comply with legal obligations We do not sell or share your information with third parties unless required by law.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
• Contract: to provide services you have requested.
• Consent: where you have agreed to share health or medical information.
• Legitimate interest: for general business operations and service improvement.
• Legal obligation: to comply with UK laws and insurance requirements.
5. Data Security
• All electronic data is stored securely on encrypted, password-protected systems.
• Hard copies are stored in locked cabinets at Globe House.
• Access is limited to authorised Oxy-Regen staff only.
• We use antivirus and firewall protection across all devices.
6. Data Retention
Personal information is retained only as long as necessary to fulfil the purpose it was collected for, or as required by law or insurers (typically 6 years).
After this, it is securely deleted or shredded.
7. Your Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise any of these rights, email: info@oxy-regen.co.uk
8. Cookies (Website Use)
Our website may use cookies to improve performance and user experience.
You can disable cookies via your browser settings at any time.
9. Contact Details
Data Controller: Oxy-Regen Management Email: info@oxy-regen.co.uk Registered Address: Globe House, Dukinfield, Greater Manchester SK16 4RG